EFFECTIVE NOVEMBER 1ST, 2025

When you choose Winnefy for your website and software development needs, you're opting for a decade of expertise and leadership in Malaysia. Our experienced team is dedicated to creating personalized web and software solutions for each client, ensuring quality standard services. With Winnefy, your ideas transform into exceptional digital experiences, guaranteeing a seamless journey from concept to reality. Trust us as your reliable IT partner for innovation and excellence.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner.

1. Information We Collect

We may collect personal information from you when you:

• Submit a service enquiry form
• Request a quotation
• Contact us via email, phone, or messaging platforms
• Subscribe to newsletters or marketing updates
• Engage our services (development projects, support, maintenance, etc.)

The personal information we may collect includes:

• Full Name
• Company Name
• Email Address
• Phone Number
• Project Requirements / Enquiry Details
• Budget Range
• Website URL (if provided)

Any additional information you voluntarily submit.

We may also collect certain non-personal data automatically, such as:

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Referring site
• Cookies and usage analytics

2. How We Use Your Informationt

Your personal information is collected for the following purposes:

• To respond to enquiries and provide requested information
• To prepare quotations, proposals, or project recommendations
• To communicate regarding projects, support, or technical matters
• To improve our website, services, and user experience
• To maintain business records and documentation
• To send occasional marketing or service updates (only with consent)

We do not sell, rent, or trade your personal data to any third parties.

3. How We Share Your Information

Your personal information is collected for the following purposes:

• We may share your information only when necessary and only with:
• Internal team members involved in your project
• Third-party service providers (e.g., hosting providers, analytics tools, CRM systems)
• Legal authorities if required by law, regulation, or legal process

All third parties handling your data are obligated to protect your information in accordance with relevant privacy laws.

4. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal information, including:

• Secure servers
• Limited internal access controls
• Encrypted communication channels where applicable
• Secure storage of documents and records

While we strive to protect your data, no online transmission or storage method is 100% secure. However, we take all reasonable steps to ensure your information remains safe.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience, including:

• Essential website functionality
• Analytics and traffic measurement
• Marketing or remarketing (if applicable)

You can adjust your browser settings to refuse cookies, but this may affect certain site functionalities.

6. Your Rights

Depending on applicable local laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Withdraw consent for marketing communications

To exercise any of these rights, you may contact us at the email below.

7. Data Retention

We retain your personal information only for:

• As long as necessary to fulfil the purposes outlined in this policy
• As long as required for legal, accounting, or business obligations

Enquiry data and project-related records may be kept for auditing and reference purposes.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are published indicates your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Winnefy Enterprise

Email: support@winnefy.com

Phone: +6016-697 7209

Website: winnefy.com